Policies & Terms of Service
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Resort Policies & Terms of Service
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Reservations
Reservations may be made at anytime. The full amount of the reservation cost will be charged at the time of the booking. Guests will receive an email confirmation of their booking.
Cancellation & Changes
If you cancel 30 days before check in, you can receive a full
refund, 15-29 days you have a choice of a 50% refund or a 100%
credit towards a future stay, under 14 days a 50% credit towards
a future stay. Any refund amount is based on the unit charge.
The $5 dollar online booking fee or the $3.50 office booking fee
is non-refundable. Each canceled reserved unit will incur a $10
dollar cancellation fee. A non-refundable 2.5% credit card
processing fee will be charged to all reservations.
Specific campsites can be guaranteed
by choosing the lock site feature at the time of booking either
online or through the office. Choosing to lock a specific site
will incur an additional non refundable fee and that fee will be
based on the type of accommodation and the number of nights
booked.
Electrical boxes & water are at the FRONT (or
near the front) in between sites. We suggest having at least 50
feet of electrical cord and water hose available. All 30 amp
EVEN numbered campsites will require longer electrical cords and
water/sewer hoses due to the hookups being on the passenger side
of the vehicle when backed into the site. Sewer for full hookups
is about HALFWAY down the middle of every 2 sites. Please plan
accordingly.
There are occupancy limits on each campsite.
If your family exceeds the maximum number allowed please contact
us directly to make sure that we can accommodate your needs. We
will strive to make a reservation work for everyone. The
majority of our campground is lined with trees and foliage. Each
campsite is unique and does not have concrete or gravel pads. If
you have a larger rig and/or are not experienced at backing your
rig into campsites we suggest that you look at sites 1 through
10 and 45 through 74. We generally have experienced camper
drivers on staff that would be more than glad to assist with
getting someone into their site comfortably.
Check-In & Check-Out
Lodging:
Check-In Time 4:00 PM Eastern
Check-Out Time 11:00 AM Eastern
Campground:
Check-In Time 1:00 PM Eastern
Check-Out Time 12:00 PM Eastern
For your pleasure and safety, we ask that you obey the following rules & regulations. Management reserves the right to evict anyone for infraction of these rules & regulations or whose behavior is offensive. Guests are responsible for their visitors & may be evicted with no refund if their visitors are in violation of the resort rules. By booking with us you agree to the following rules & regulations listed below.
Campsite Capacities
Only one tent, RV or sleeping unit per campsite unless there is at least 4 feet of ground clearance between them. A maximum of 1 RV per campsite & 1 additional small tent is allowed.
There are occupancy limits on each campsite. If your family exceeds the maximum number allowed please contact us directly to make sure that we can accommodate your needs. We will strive to make a reservation work for everyone.
Smoking
There is no smoking in any motel rooms or cabins, per Michigan law. If smoking evidence is found in any room or cabin the customer will be charged $100.00.
Damage to Room, Cabin, Property
Any excessive damage to room, cabin, or property will result in a fine of up to $300.00.
Pets
Pets are welcome as long as they do not disturb others. Pets must be leashed at all times, attended or crated. Pets should not be left unattended – this includes inside campers, motel rooms, cabins etc. Please pick up after them, & dispose of waste in the dumpsters by Clubhouse. There is a fee of $25 fee (limit 2 pets) to stay in our lodging units. Excessive barking complaints could result in being asked to leave the property.
Children
Children must be attended at all times & parents are responsible for the actions of their children. Please be sure that your children understand & obey the rules. All children under the age of 16 must be accompanied by an adult in the clubhouse game room.
Vehicles
All vehicles & visitors must be registered in the office before entering the property. ATV's, Motorbikes, & ORV's are allowed as long as they are not disturbing others. They must be idled slowly (and not in 4-wheel drive) in & out of he property for the sole purpose of getting to the trail. ATV,'s, Motorbikes, & ORVs must stay on resort driveways & roads and are not allowed in common ground areas such as lawns, beaches, etc. Washing or rinsing off ATVs, Motorbikes, or ORVs is strictly prohibited.
Speed Limit
Speed limit is 5mph within the Lake Fanny Hooe Resort & Campground property. Please be cautious of small children and pedestrians.
Grills & Fires
Grills are not allowed on balconies or deck railings of motel rooms or cabins. Fires will be allowed in fire rings only. Please do not cut down any living woodland vegetation. Firewood is sold at the office. Please do not leave any garbage in the fire rings or campsites.
Quiet Hours
From 10 PM - 8 AM. we ask that noise be at a minimum. If you choose to have a fire or linger outside your tent, RV, motel room, cabin, etc., please keep loud voices to a minimum. Please respect other guests. If the office receives complaints you may be asked to leave.
Visitors
Visitors are welcome at campsites & lodging facilities. You are responsible for your guests. We ask that everyone be respectful and courteous to each other while at the resort. If visitors bring a vehicle on the property, we ask that they notify the resort office so we can direct them to the best place to park. We reserve the right to deny any guest or vehicle if their presence is a disruption to the resort. Visitors should leave the property by 10:00 PM Eastern.
Other
Do not climb over deck or deck railings of motel & cabin units.
Dumping effluents of any kind on the ground is a violation of state health regulations.
Do not use resort towels for wiping off motorcycles, dirt bikes, ATVs, bicycles, etc. You will be charged for ruined or missing towels.
Please do not feed the geese, ducks, bears, or any other wildlife.
Rowdiness, drunkenness, disturbing others, the use of narcotics, the use of firearms, & fireworks is strictly prohibited.
Lake Fanny Resort & Campground is not responsible for accidents, lost, or stolen articles.
Privacy
Lake Fanny Hooe Resort and Campground respects the privacy of every individual who visits our website and responds to our interactive reservation system or sends us email. Lake Fanny Hooe Resort and Campground will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily.
We obtain information about individuals when you visit this website fannyhooe.com or contact us directly about becoming a customer.
We collect account information. This includes personal name,
email address, telephone number and credit card or other payment
information.
If you have submitted this information and
would like for us to remove it from our records, please contact
us at
fannyhooe@gmail.com. We will use reasonable efforts to
delete your information from our existing files. All Lake Fanny
Hooe Resort and Campground customers are able to review and
correct any personally-identifiable information we have
collected by going to the guest portal link or by
emailing
us.
Lake Fanny Hooe Resort and Campground will not sell
or share personally-identifiable information to third parties.
We may disclose your information (including personal
information) if we believe in good faith that we are required to
do so in order to comply with an applicable statute, regulation,
rule or law, a subpoena, a search warrant, a court or regulatory
order, or other valid legal process. We may disclose personal
information in special circumstances when we have reason to
believe that disclosing this information is necessary to
identify, contact or bring legal action against someone who may
be violating the Lake Fanny Hooe Resort and Campground terms of
Service, to detect fraud, or to protect the safety and/or
security of our guests, or the general public.
We also
may be required to disclose an individual's personal information
in response to a lawful request by public authorities, including
to meet national security or law enforcement requirements.
Happenings Around the Lake
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